Senior System Support Specialist
Full Time, Permanent
Hong Kong
Posted 1 week ago
Our client, a sizable company is now looking for a high calibre to join their System Support Team:
Reference Number: jobs@0112_ew
Post Date: 19 April, 2024
COMPANY DESCRIPTION
Our client, a sizable company is now looking for a high calibre to join their System Support Team:
JOB DESCRIPTION
Senior System Support Specialist
Responsibilities:
- Leading a team to provide development and operations support
- Apply and promote industry best practices for site reliability engineering where applicable
- System/application testing and troubleshooting
- Liaise with multiple internal teams and occasionally external clients by building strong working relationships
- Proactively assign, manage and prioritize relevant support tickets on the ticketing queue using ServiceNow
- Support application deployment for production services, and production monitor if any
- Ability to take ownership and become subject matter experts in various parts of the system
- Required to work with a flexible work schedule to meet customer need
Requirements:
- Higher Diploma / Degree holder in Computer Science or related discipline
- Minimum 5 years of working experience in system support
- Excellent communication, stakeholder engagement and technical writing skills
- Hands-on experience in installation/configuration of VLAN, Clustering and Linux Red Hat ES
- Experience with Oracle, MySQL, Redis, NoSQL databases is an advantage
- An ability, willingness, and desire to learn and embrace new, unfamiliar and/or emerging technologies that may best address changing business needs
Please send in your full resume with last drawn, expected salary and availability to Bond West Application Email Address : [email protected] or via “APPLY” button.
(Data collected is only for recruitment purpose)
Job Features
Job Type |
Full Time, Permanent
|
Work Location |
Hong Kong
|
Job Category | Information Technology/ Internet |
Job Level | Negotiable |