Senior System Support Specialist

Full Time, Permanent
Hong Kong
Posted 2 months ago

Our client, a sizable company is now looking for a high calibre to join their System Support Team:

Reference Number: jobs@0112_ew
Post Date: 5 May, 2024

COMPANY DESCRIPTION

Our client, a sizable company is now looking for a high calibre to join their System Support Team:

JOB DESCRIPTION

Senior System Support Specialist

Responsibilities

  • Leading a team to provide development and operations support
  • Apply and promote industry best practices for site reliability engineering where applicable
  • System/application testing and troubleshooting
  • Liaise with multiple internal teams and occasionally external clients by building strong working relationships
  • Proactively assign, manage and prioritize relevant support tickets on the ticketing queue using ServiceNow
  • Support application deployment for production services, and production monitor if any
  • Ability to take ownership and become subject matter experts in various parts of the system
  • Required to work with a flexible work schedule to meet customer need

Requirements:

  • Higher Diploma / Degree holder in Computer Science or related discipline
  • Minimum 5 years of working experience in system support
  • Excellent communication, stakeholder engagement and technical writing skills
  • Hands-on experience in installation/configuration of VLAN, Clustering and Linux Red Hat ES
  • Experience with Oracle, MySQL, Redis, NoSQL databases is an advantage
  • An ability, willingness, and desire to learn and embrace new, unfamiliar and/or emerging technologies that may best address changing business needs

Please send in your full resume with last drawn, expected salary and availability to Bond West Application Email Address : [email protected] or via “APPLY” button.

(Data collected is only for recruitment purpose)

Job Features

Job Type
Full Time, Permanent
Work Location
Hong Kong
Job CategoryInformation Technology/ Internet
Job LevelNegotiable

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