JOB DESCRIPTION

Responsibilities:

• Work with OEM / EMS vendors to make sure products can meet the quality standards
• Coordinate failure analysis, root cause hunting and implementation of resolution
• Handle complaints and RMA end-to-end process
• Maintain tracking list of customer complaints and RMA and report status
• Participate FMEA (system, design and process)

Requirements:

• Degree holder major in Engineering
• Min 8 years of customer quality role in electronic manufacturing or electrical household appliances
• 5 years quality experience will be considered to Senior Quality Engineer
• Sound experience in complaint handling and problem solving tools
• Hands on experience with FMEA, 8D, Fault Tree
• Good communication and coordination skills and able to communicate to people in all levels
• Excellent in English and Chinese

Please send in your full resume with last drawn, expected salary and availability to Bond West Application Email Address : [email protected] or via “APPLY” button.

(Data collected is only for recruitment purpose)