Customer Service Executive
Full Time, Permanent
Hong Kong
Posted 2 years ago
Our client is a sizable trading company that is now looking for a high caliber for the following position:
Reference Number: jobs@0505a_nc
Post Date: 30 May, 2022
COMPANY DESCRIPTION
Our client is a sizable trading company that is now looking for a high caliber for the following position:
JOB DESCRIPTION
Customer Service Executive
Responsibilities:
- Manage, organize, and update relevant data using database applications.
- Handle customer orders, inquiries and compliant by phone / E-mail
- Communicate with purchasing / warehouse department and clients for shipment / delivery arrangement
- Provide perfect solutions to client inquiry via different communication channels
- Process customer transactions in a timely and accurate manner
- Handle daily RFQ, order rescheduling & forecast management
- Ac hob job assigned by Manager
Requirements:
- F.5 graduate with 5 or more passes in HKCEE including English (Syllabus B)
- At least 2 years solid working experience in sales administration or customer service field
- Good interpersonal and problem solving skills
- Flexible, self-motivated, multi-task and able to work under pressure
- Strong customer service mindset and excellent telephone manner
- Proficient PC skills and MS Office Applications (MS Word, Excel, PowerPoint, etc…)
- Good command of both spoken & written in English and Chinese, Fluent in Mandarin is an advantage
- Immediate Available is highly preferable
Please send in your full resume with last drawn, expected salary and availability to Bond West Application Email Address : [email protected] or via “APPLY” button.
(Data collected is only for recruitment purpose)
Job Features
Job Type |
Full Time, Permanent
|
Work Location |
Hong Kong
|
Job Category | Sales / Business Development/ Customer Services |
Job Level | Negotiable |