JOB DESCRIPTION

Responsibilities: 

• Leading a team to provide development and operations support
• Apply and promote industry best practices for site reliability engineering where applicable
• System/application testing and troubleshooting
• Liaise with multiple internal teams and occasionally external clients by building strong working relationships
• Proactively assign, manage and prioritize relevant support tickets on the ticketing queue using ServiceNow
• Support application deployment for production services, and production monitor if any
• Ability to take ownership and become subject matter experts in various parts of the system
• Required to work with a flexible work schedule to meet customer need

Requirements:

• Higher Diploma / Degree holder in Computer Science or related discipline
• Minimum 8 years working experience in system support, with minimum 1 year team management experience
• Excellent communication, stakeholder engagement and technical writing skills
• Hands-on experience in installation/configuration of VLAN, Clustering and Linux Red Hat ES
• Experience with Oracle, MySQL, Redis, NoSQL databases is an advantage
• Experience with Docker, Kubernetes, Zabbix is an advantage
• Telecom experience is an advantage
• An ability, willingness, and desire to learn and embrace new, unfamiliar and/or emerging technologies that may best address changing business needs

Please send in your full resume with last drawn, expected salary and availability to Bond West Application Email Address : [email protected] or via “APPLY” button.

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