JOB DESCRIPTION

Responsibilities:

• Lead a QA team in HK and China
• Handle complaints and RMA end-to-end process
• Maintain tracking list of customer complaints and RMA and report status
• Support sales in customer communication on complaints, feedback, prepare 5D report with team
• Coordinate failure analysis, root cause hunting and implementation of resolution
• Participate FMEA (system, design and process)

Requirements:

• Degree holder major in Engineering
• Min 10 years of quality role in electronic manufacturing environment
• Sound experience in complaint handling and problem solving tools
• Hands on experience with FMEA, 8D, Fault Tree
• Good communication and coordination skills and able to communicate to people in all levels
• Knowledge in telecommunication, headset products is a plus
• Excellent in English and Chinese

Please send in your full resume with last drawn, expected salary and availability to Bond West Application Email Address “Click Here” or via “APPLY” button.

For any query, please feel free to contact Ms. Angela Lai at 2957 8135

For more job opportunity, please visit our website: www.bondwest.com.hk

(Data collected is only for recruitment purpose)